Other Things We Do
- resolve payer issues and expedite payment
- verify eligibility, and claim status with payers
- patient enrollment
- insurance enrollment
- insurance verification
- insurance authorizations
- coding
- resubmit claims prepare appeals, and redetermination
- billing and reconciling of accounts
- take any action necessary to receive payments
- AR collections
- posting all payments
- call patients when necessary
- process patient statements and 1500 claim forms
- process statements for outside collections when necessary
- supply reports; A/R, unpaid claim trends, and other reports as needed
- maintains strict patient confidentiality
- support to the front office practice staff as requested or as needed
- provide unparalleled customer service to patients